If you are unable to complete activation immediately after arriving in Japan, please connect to the airport’s free Wi-Fi first and contact our customer support. We will assist you in checking your settings and activation status.

• New Chitose Airport
https://www.new-chitose-airport.jp/ja/service/internet_fax_copy/lan/

• Hakodate Airport
https://www.airport.ne.jp/facility/wifi/

• Sendai Airport
https://www.sendai-airport.co.jp/service/wifi.html

• Narita International Airport
https://www.narita-airport.jp/jp/service/svc_33_wire

• Haneda Airport
https://tokyo-haneda.com/service/facilities/wireless_lan.html

• Chubu Centrair International Airport
https://www.centrair.jp/service/wireless-lan.html

• Kansai International Airport
https://www.kansai-airport.or.jp/service/internet/06.html

• Fukuoka Airport
https://www.fukuoka-airport.jp/service/wifi01.html

• Aso Kumamoto Airport
https://www.kumamoto-airport.co.jp/facilities/kumamoto-free-wi-fi/

• Naha Airport
https://www.naha-airport.co.jp/service/wifi/wifi-spot/

📌 Recommendation
Before departure, please save screenshots of our customer support contact information and your order details so that you can quickly receive assistance after arriving in Japan.