🌸Product Price

In Japanese Yen (including 10% tax). Since our company is a local communication provider in Japan,
we can provide immediate emergency support for customers within Japan.

🌸Payment Methods

Globally issued credit cards/debit cards, online real-time one-time card payment.

🌸Exchange Rate

The exchange rate set by the customer’s credit card issuing company applies.
Some foreign credit card companies may charge a foreign transaction fee.

🌸Electronic Receipt

An electronic receipt will be sent via email immediately after payment is successfully processed.

🌸Refund Method

Refunds will be directly credited back to your credit card account.

🌸Shipping Method

The system will send the eSIM activation link (【eSIM Activation URL】) via email.
Please provide an email address that can receive messages from biz@jbrg.jp during the purchase.

🌸Shipping Time

Orders placed during business hours on weekdays will be sent the same day.
For urgent requests during holidays or nighttime, shipments will typically be sent within 2 business days.
For urgent requests, please contact our LINE customer support @913athnc after completing your purchase.

🌸Identity Verification

No documents or contracts are required.

🌸Order Cancellation

Orders can be canceled if the eSIM Activation URL has not been sent.
Please contact LINE customer support @913athnc with the following information:
“Cancel & Refund Request ➀ Order Number ② Customer Name ③ Customer Email.”
We will process the cancellation and refund promptly.
A 5% card processing fee will be deducted for cancellations due to customer reasons.
*If LINE cannot be used, please email biz@jbrg.jp.

🌸Shipping Method

Currently, free shipping is available for Japan and Taiwan.
Japan: Courier service (Takkyubin), Taiwan: Postal Service Registered Mail.

🌸Shipping Time

Orders are generally shipped on the same day or the next day after purchase.
Shipments will be delayed on public holidays.

🌸Identity Verification

No documents or contracts required.

🌸Order Cancellation

Orders can be canceled if they have not been shipped yet.
Please contact LINE customer support @913athnc with the following information:
“Cancel & Refund Request ➀ Order Number ② Customer Name ③ Customer Email.”
We will process the cancellation and refund promptly.
A 5% card processing fee will be deducted for cancellations due to customer reasons.
*If LINE cannot be used, please email biz@jbrg.jp.

🌸Shipping Method

If only a passport is provided, you must visit the store to apply and receive the product on-site.
If you have a Japanese residence card, free shipping is available to the address registered on the back of your residence card.

🌸Shipping Time

Approximately one week after online application and payment.

🌸Identity Verification

Passport or Japanese residence card.

🌸Order Cancellation

Orders cannot be canceled due to the nature of the product requiring a Japanese phone number.

🌸Product Price

In Japanese Yen (including 10% tax). Since our company is a local communication provider in Japan,
we can provide immediate emergency support to customers within Japan.

🌸Payment Methods

Payment via Japanese convenience stores or credit cards.

🌸Identity Verification

Upload of Japanese residence card.

🌸Shipping Address

Shipping is limited to the address registered on the back of the Japanese residence card.
Free shipping is included.