🌸 After purchase, a notification confirming the extension/recharge and activation will be sent separately via biz@jbrg.jp.
🌸When purchasing an extension/recharge, you will need to enter the information for the applicable SIM.
【eSIM】Please enter the SIM label number or User ID.
【SIM Card】Please enter the SIM label number or the ICCID (8981～) found on the card/IC chip.
■SIM label number (020～)
■【eSIM Activation URL】：User ID(0000～)
■SIM Card：ICCID(8981～)
🌸 In case of emergencies during the night or holidays, please be sure to contact us through the official LINE account @913athnc for urgent assistance.
🌸 Extensions/recharges cannot be processed during Docomo system maintenance or other system maintenance periods. ※Docomo maintenance hours: Every Tuesday from 10:00 PM to every Wednesday 9:00 AM (Japan Time).
🌸 SIMs that have not been activated or those that have exceeded the validity period cannot be extended or recharged.
🌸 There is no limit to the number of extensions/recharges.
🌸 When the remaining data has not been used up, there is no difference between the newly recharged data and the previous data, and there is no issue with the order of use.
🌸 The start date for the extension days is the day after the validity period expires, which will be considered the first day.
🌸 Once the extension/recharge notification is received, it cannot be canceled.
🌸 After purchase, cancellation can be requested before receiving the extension/recharge notification, but a 5% handling fee by the credit card company will be deducted.
🌸 Support Center：If you have any questions, please contact us through the official LINE account below.
LINE ID：@913athnc
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