① Choose Your Plan
🌍 Overseas Use (International Roaming)
📞 Available:
Voice Calls & SMS
❌ Mobile data (internet access) is not available outside Japan.
📎 User Guide:
JB Voice SIM International Roaming
Since mobile data is not provided outside Japan, no international data roaming charges will be incurred.
🇯🇵 Use in Japan
📞 Voice Calls
💬 SMS
📶 Mobile Data (Japan only)
After your data allowance is used up, you can continue using the service at 200 kbps.
Monthly Plans
・1GB：¥1,210
・5GB：¥1,980
・10GB：¥2,420
・20GB：¥3,850
・50GB：¥4,730
② Identity Verification
Please complete the following:
✅ Passport Verification
✅ Proof of Current Address
According to regulations of Japan’s Ministry of Internal Affairs and Communications, applicants for a Japanese phone number must provide proof of their registered or current residential address.
Physical SIM cards can only be delivered to the address shown on the proof of address.
Please provide one of the following documents showing both your name and current address:
・Driver’s license, family register certificate, or government-issued tax document
・Utility bill (electricity, gas, water, etc.)
・Credit card statement or bank statement
If you would like the SIM card delivered to a hotel in Japan, please also provide:
① Hotel reservation confirmation (showing your name and check-in date)
② Proof of current address
📌 Verification Hours (Japan Time)
Weekdays: 10:00 AM – 6:00 PM
The verification result will be sent from biz@jbrg.jp.
③ Shipping
Shipping will be arranged after your documents have been approved.
📦 Estimated Shipping Time
・1GB Plan: Approximately 2 business days
・5GB–50GB Plans: Approximately 3–5 business days
📩 A tracking number will be provided after shipment.
EMS:
https://trackings.post.japanpost.jp/services/srv/search/input
Yamato Transport:
https://toi.kuronekoyamato.co.jp/cgi-bin/tneko
④ After Receiving Your SIM Card
・Voice Calls & SMS
Simply insert the SIM card and start using it (both in Japan and overseas).
・Mobile Data in Japan
Configure the APN after arriving in Japan.
⚠️ Do not configure the APN while outside Japan.
⑤ Billing & Payment
・First Invoice
The first invoice will be sent approximately 2 business days after shipment.
You must complete the credit card automatic payment setup.
・Monthly Invoices
Invoices for the following month are sent on the 20th of each month.
Automatic payment will be processed on the 1st of each month.
・Additional Charges
Charges for voice calls and other services will be billed separately and automatically charged together with a future monthly invoice.
⑥ Cancellation
・Please go to My Account and complete the Cancellation Form to submit your cancellation request.
・If you cancel within the first 3 months, a JPY 3,850 cancellation fee will apply.
・After 3 months of service, you may cancel at any time without a cancellation fee.
・If your cancellation request is completed by the 15th of the month, your service will be terminated at the end of that month.