Q: What should I do if my flight is delayed or canceled due to a typhoon?

📌 JB eSIM Since the eSIM activation time can be determined by the customer, we recommend completing the eSIM issuance process after confirming that your flight will depart as scheduled . • eSIM not yet issued: You can keep it and use it at a later time. • Activation URL deleted: You can request a new Activation URL through our official LINE account. 📌 JB SIM Card As long as the SIM card has not been inserted into a device and has not connected to the Japanese Docomo network , it will not be activated and can be kept for your next trip to Japan. 📌 JB Voice SIM / eSIM Since the Japanese phone number application process begins immediately after the order is submitted, cancellations or refunds are generally not available once the application has been completed. If you are unable to travel to Japan due to a flight cancellation, please contact us through our official LINE account. We will assist you in confirming the available options and provide further support.

Q: What should I do if my flight is delayed or canceled due to a typhoon?

📌 JB eSIM Since the eSIM activation time can be determined by the customer, we recommend completing the eSIM issuance process after confirming that your flight will depart as scheduled . • eSIM not yet issued: You can keep it and use it at a later time. • Activation URL deleted: You can request a new Activation URL through our official LINE account. 📌 JB SIM Card As long as the SIM card has not been inserted into a device and has not connected to the Japanese Docomo network , it will not be activated and can be kept for your next trip to Japan. 📌 JB Voice SIM / eSIM Since the Japanese phone number application process begins immediately after the order is submitted, cancellations or refunds are generally not available once the application has been completed. If you are unable to travel to Japan due to a flight cancellation, please contact us through our official LINE account. We will assist you in confirming the available options and provide further support.

Q: What should I do if my flight is delayed or canceled due to a typhoon?

📌 JB eSIM Since the eSIM activation time can be determined by the customer, we recommend completing the eSIM issuance process after confirming that your flight will depart as scheduled . • eSIM not yet issued: You can keep it and use it at a later time. • Activation URL deleted: You can request a new Activation URL through our official LINE account. 📌 JB SIM Card As long as the SIM card has not been inserted into a device and has not connected to the Japanese Docomo network , it will not be activated and can be kept for your next trip to Japan. 📌 JB Voice SIM / eSIM Since the Japanese phone number application process begins immediately after the order is submitted, cancellations or refunds are generally not available once the application has been completed. If you are unable to travel to Japan due to a flight cancellation, please contact us through our official LINE account. We will assist you in confirming the available options and provide further support.

Question 1

What should I do if my flight is delayed or canceled due to a typhoon?

meng · Accepted Answer

📌 JB eSIM
Since the eSIM activation time can be determined by the customer, we recommend completing the eSIM issuance process after confirming that your flight will depart as scheduled.

• eSIM not yet issued: You can keep it and use it at a later time.
• Activation URL deleted: You can request a new Activation URL through our official LINE account.

📌 JB SIM Card
As long as the SIM card has not been inserted into a device and has not connected to the Japanese Docomo network, it will not be activated and can be kept for your next trip to Japan.

📌 JB Voice SIM / eSIM
Since the Japanese phone number application process begins immediately after the order is submitted, cancellations or refunds are generally not available once the application has been completed.

If you are unable to travel to Japan due to a flight cancellation, please contact us through our official LINE account. We will assist you in confirming the available options and provide further support.

Question 2

What should I do if my flight is delayed or canceled due to a typhoon?

meng · Accepted Answer

📌 JB eSIM
Since the eSIM activation time can be determined by the customer, we recommend completing the eSIM issuance process after confirming that your flight will depart as scheduled.

• eSIM not yet issued: You can keep it and use it at a later time.
• Activation URL deleted: You can request a new Activation URL through our official LINE account.

📌 JB SIM Card
As long as the SIM card has not been inserted into a device and has not connected to the Japanese Docomo network, it will not be activated and can be kept for your next trip to Japan.

📌 JB Voice SIM / eSIM
Since the Japanese phone number application process begins immediately after the order is submitted, cancellations or refunds are generally not available once the application has been completed.

If you are unable to travel to Japan due to a flight cancellation, please contact us through our official LINE account. We will assist you in confirming the available options and provide further support.

Question 3

What should I do if my flight is delayed or canceled due to a typhoon?

meng · Accepted Answer

📌 JB eSIM
Since the eSIM activation time can be determined by the customer, we recommend completing the eSIM issuance process after confirming that your flight will depart as scheduled.

• eSIM not yet issued: You can keep it and use it at a later time.
• Activation URL deleted: You can request a new Activation URL through our official LINE account.

📌 JB SIM Card
As long as the SIM card has not been inserted into a device and has not connected to the Japanese Docomo network, it will not be activated and can be kept for your next trip to Japan.

📌 JB Voice SIM / eSIM
Since the Japanese phone number application process begins immediately after the order is submitted, cancellations or refunds are generally not available once the application has been completed.

If you are unable to travel to Japan due to a flight cancellation, please contact us through our official LINE account. We will assist you in confirming the available options and provide further support.