A:
JB Voice eSIM activation will be processed between 10:30 AM and 6:30 PM (Japan Time).

After the activation process is completed, docomo will directly send the “Activate eSIM” notification to the device associated with the EID provided during your application.

When the “Activate eSIM” screen appears, please follow the instructions displayed on your device to complete the eSIM installation and activation.

【iPhone Example】
Open:
Settings ➡ Mobile Service (Cellular) ➡ Tap “Activate eSIM”

Then follow the on-screen instructions to complete the setup.

If the “Activate eSIM” screen does not appear automatically:

📩 Please check the eSIM activation email sent by JB Mobile.
📖 Follow the instructions in the operation manual included in the email to complete the eSIM installation and activation.

⚠️ Notes:
・Please use the device with the EID registered during your application.
・Please make sure your device is connected to Wi-Fi or mobile data to complete the eSIM activation process.