FAQ Category Important Notes Before Purchase

Will I be charged extra for data usage?

🅰️ No. JB Voice SIM does not incur any additional data charges, whether you use it in Japan or overseas.

🗾 Use in Japan

📶 Mobile data service is available in Japan.
・You will receive high-speed data according to your subscribed plan(1GB–50GB).
・After your high-speed data allowance is used up, your connection will not be disconnected. The speed will automatically be reduced to 200kbps, and you can continue using the internet.
💬 Examples:
LINE text messages, emails, and simple web browsing can still be used.

📢 Internet Settings in Japan
After arriving in Japan:
🍎 iPhone: You need to download the Configuration Profile.
🤖 Android: You need to configure the APN settings.

🌐 Overseas Roaming (Countries Outside Japan)

📞 Outside Japan, only the following services are available:
✅ Voice Calls and SMS
❌ Mobile data (internet access) is not available overseas.

Therefore:
・Whether mobile data is turned ON or OFF
・Whether you are connected to Wi-Fi or not

No international data roaming charges will occur.

📢 How to Use Overseas

After receiving the SIM card overseas:
Simply insert the SIM card into your smartphone to use voice calls and SMS.
❌ Do not download the Configuration Profile.
❌ Do not configure the APN settings.
This prevents your smartphone from attempting to establish mobile data communication.

Any SIM restrictions?

【 iOS Device】

「settings」➔「General」➔「About」➔「Carrier Lock」 ➔No SIM restrictions

【 Android Device】

You cannot determine this directly from the mobile phone. Please check with the place of purchase or the carrier you have a contract with.
SIM lock regulations vary by country. In Taiwan, most phones are not SIM-locked.Devices purchased in countries like Japan or the United States are more likely to have SIM lock issues.
📢If you have used SIM cards from different countries or carriers, the device is likely not SIM-locked.

Device Compatibility for International Roaming

📢 All devices can be used normally in Japan. “Compatible for use overseas” refers specifically to compatibility with docomo’s international roaming VoLTE voice calling service while outside Japan.

Since Japan and many other countries have discontinued 3G services, your device must support VoLTE calling in order to use docomo’s international roaming voice service.

⚠️ Some devices may not work at all overseas, while others may only be able to receive SMS but cannot make or receive voice calls.

🚫 Devices Reported as Incompatible by Customers
  • Hong Kong / Macau version iPhone 16e / 17e (with physical SIM tray)
  • Taiwan version Samsung devices
  • Sony Xperia XZ2 Premium, Xperia 10 V, Xperia 10 IV
  • HTC U20
  • ASUS Zenfone 8 Flip
  • Sharp Aquos sense 6S
✅ Devices Reported as Compatible by Customers

🍎 iPhone
SE, SE2, SE3
X, XR, XS
11, 12 Pro, 13, 13 mini, 13 Pro Max, 14, 14 Pro, 15, 15 Pro, 16, 16 Pro, 16 Pro Max, 17 Pro, 17 Pro Max

🤖 Android
Google Pixel series
Redmi Note 12 Pro 5G, 12C
OPPO Reno 14 Pro 5G
vivo V29 / V40 / Y55
G-PLUS
Sony Xperia 1 III / XQ-DQ72, Xperia 1 V / 5 II
ASUS ROG 8, ROG 9, Zenfone Max Pro M2
HUAWEI Mate 50 Pro
SHARP AQUOS wish5

💡 Note: Android devices may have different hardware specifications depending on the country or region where they were manufactured or sold. Actual compatibility may therefore vary.