- After purchase and receiving the activation URL, the validity period does not start counting immediately. You can open the URL to check the activation information in advance.
- After pressing the “Issue” button and generating the eSIM activation QR code, if you do not install or use the eSIM, the validity period will automatically start counting from the 3rd day after the QR code is issued.
- After adding the eSIM to your smartphone, the validity period will not start while you are outside Japan. The validity period begins when you arrive in Japan and your device connects to a Japanese mobile network.
※ However, if you have not arrived in Japan by the 3rd day after the QR code is issued, the validity period will start automatically.
Archives FAQs
How many GB of a product should I purchase?
🅰️ Please refer to the common questions in the “Pre-purchase Check” such as “How many GB are needed in one day?“, “How long can 1GB last for internet usage?” and “How to check my mobile data usage?” to make your decision.
📢 When the high-speed data you purchased runs out, your speed will not be cut off. Instead, it will be reduced to 200kbps, and you can still send text messages normally.
📢 You can always add more data capacity through this website. For urgent requests on holidays or nights, please contact customer service for immediate assistance.