🅰️ Yes, it is possible.

This product uses a genuine docomo mobile phone number, not an IP phone number.
Therefore, as long as you can access and log in to Japanese websites from overseas, you can complete phone call and SMS verification normally.

✅ Make and receive calls
✅ Send and receive SMS messages

📌 Cancellation Information

To cancel your service, please go to My Account and complete the Cancellation Form

🔹 If you cancel within the first 3 months of use, a cancellation fee of JPY 3,850 will apply.

🔹 After 3 months of use, you may cancel at any time without a cancellation fee.

🔹 If the cancellation request is completed by the 15th of each month, the cancellation will take effect within the same month.

📌 About Keeping Your Phone Number

If you cancel the service and apply again in the future, a new phone number will be assigned by the system.

Therefore, we cannot guarantee that you will receive the same phone number again.

① First Invoice

・Sent 2 business days after your scheduled delivery date (service activation date) from payment@jbrg.jp.
・Includes the first month’s monthly service fee.
・You must complete the credit card auto-payment setup at the same time.
・You may change your registered credit card for automatic payment at a later time.

② Monthly Invoices (From the Second Invoice Onward)

・An invoice for the following month will be sent on the 20th of each month.
・Example: Invoice sent on April 20 → for the May monthly fee.
・The monthly service fee will be automatically charged on the 1st of each month.

③ Additional Charges (Calls, SMS, etc.)

・A statement for additional charges will be sent on the 20th of the month after next following the month of usage.
・Example: Charges incurred in January → Statement sent on March 20.
・These charges will be automatically charged together with the corresponding monthly service fee.

🅰️ Yes. You can start using your SIM card as soon as you receive it.

📌 Service Start Date
・For SIM cards delivered by mail, the contract starts on the actual delivery date.
・Due to international shipping, your SIM card may arrive before your scheduled service start date. If it arrives early, you may use it immediately.

📌 Monthly Subscription Fee
・The billing cycle runs from the 1st to the last day of each month.
・Monthly subscription fees are not prorated. (Even if your service starts in the middle of the month, the full monthly fee applies.)

📌 Charges Before the Service Start Date
You may start using your SIM card immediately after receiving it, without waiting for the service start date.

The following charges may apply between the day you receive your SIM card and your service start date:

① Data usage charges (according to your subscribed plan)
② Voice call charges (based on actual usage)
③ SMS charges (if applicable)

⚠️ No monthly subscription fee will be charged during this period. The monthly subscription fee begins on your service start date.

Examples:
・Service start date: May 1 / SIM received: April 29
➡️ You may start using the SIM on April 29. The monthly subscription fee begins in May.
・Service start date: May 15 / SIM received: May 13
➡️ You may start using the SIM on May 13. The full monthly subscription fee for May still applies.

🅰️ Once you receive your SIM card, you can use international roaming for voice calls and SMS while outside Japan.

📌 How to Use
✔ Simply insert the SIM card to use voice calls and SMS via international roaming.
❌ Mobile data (internet access) is not available outside Japan.

・For iPhone: Do not install a Configuration Profile.
・For Android: Do not configure the APN settings.

⚠️ Important Notes
・🛜 Turning Wi-Fi or 📶 Mobile Data on or off does not affect voice calls or SMS while roaming.
・💰 Since this SIM does not provide mobile data outside Japan, no international data roaming charges will be incurred.

① Choose Your Plan

🌍 Overseas Use (International Roaming)

📞 Available:
Voice Calls & SMS

❌ Mobile data (internet access) is not available outside Japan.

📎 User Guide:
JB Voice SIM International Roaming

Since mobile data is not provided outside Japan, no international data roaming charges will be incurred.

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🇯🇵 Use in Japan

📞 Voice Calls

💬 SMS

📶 Mobile Data (Japan only)

After your data allowance is used up, you can continue using the service at 200 kbps.

Monthly Plans

・1GB：¥1,210

・5GB：¥1,980

・10GB：¥2,420

・20GB：¥3,850

・50GB：¥4,730

② Identity Verification

Please complete the following:

✅ Passport Verification

✅ Proof of Current Address

According to regulations of Japan’s Ministry of Internal Affairs and Communications, applicants for a Japanese phone number must provide proof of their registered or current residential address.

Physical SIM cards can only be delivered to the address shown on the proof of address.

Please provide one of the following documents showing both your name and current address:

・Driver’s license, family register certificate, or government-issued tax document

・Utility bill (electricity, gas, water, etc.)

・Credit card statement or bank statement

If you would like the SIM card delivered to a hotel in Japan, please also provide:

① Hotel reservation confirmation (showing your name and check-in date)

② Proof of current address

📌 Verification Hours (Japan Time)

Weekdays: 10:00 AM – 6:00 PM

The verification result will be sent from biz@jbrg.jp.

③ Shipping

Shipping will be arranged after your documents have been approved.

📦 Estimated Shipping Time

・1GB Plan: Approximately 2 business days

・5GB–50GB Plans: Approximately 3–5 business days

📩 A tracking number will be provided after shipment.

EMS:
https://trackings.post.japanpost.jp/services/srv/search/input

Yamato Transport:
https://toi.kuronekoyamato.co.jp/cgi-bin/tneko

④ After Receiving Your SIM Card

・Voice Calls & SMS

Simply insert the SIM card and start using it (both in Japan and overseas).

・Mobile Data in Japan

Configure the APN after arriving in Japan.

⚠️ Do not configure the APN while outside Japan.

⑤ Billing & Payment

・First Invoice

The first invoice will be sent approximately 2 business days after shipment.

You must complete the credit card automatic payment setup.

・Monthly Invoices

Invoices for the following month are sent on the 20th of each month.

Automatic payment will be processed on the 1st of each month.

・Additional Charges

Charges for voice calls and other services will be billed separately and automatically charged together with a future monthly invoice.

⑥ Cancellation

・Please go to My Account and complete the Cancellation Form to submit your cancellation request.

・If you cancel within the first 3 months, a JPY 3,850 cancellation fee will apply.

・After 3 months of service, you may cancel at any time without a cancellation fee.

・If your cancellation request is completed by the 15th of the month, your service will be terminated at the end of that month.

⏰ You may choose your preferred delivery time slot.

・Morning (8:00 AM – 12:00 PM)
・2:00 PM – 4:00 PM
・4:00 PM – 6:00 PM
・6:00 PM – 8:00 PM
・7:00 PM – 9:00 PM
・No Preferred Time Slot

Taiwan’s major mobile carriers provide Wi-Fi Calling services.

➡ While you are in Japan, Wi-Fi Calling is treated as if you were using your phone in Taiwan.

📲 Receiving calls and SMS: Free

📲 Making calls and sending SMS: Charged at your Taiwan domestic rates

📶 Requirements

・Your phone is connected to Wi-Fi.

・Wi-Fi Calling is enabled on your phone (please refer to the attached guide).

・Your Taiwan SIM card is active.
(No international roaming subscription is required, so you don’t need to worry about additional roaming charges.)

📞 How to Make Calls

Calling a Taiwan number

➡ Dial the Taiwan phone number directly without adding the country code.

Calling a Japan number

➡ Make an international call.
(Example: 009-81-…)

🌟 Benefits

・No need to enable international roaming.

・You can make and receive calls over Wi-Fi even in areas with poor mobile signal, such as indoors.

・The person you’re calling will not know that you’re overseas.

・You can also receive SMS verification codes while abroad.